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Topic: Re:Fantastic service
Posted by: Ian Wylie
Date/Time: 15/12/14 07:56:00

Visited Currys PC World on the Great West Road on Saturday to buy an item - having first checked online that it was in stock at that store. Item on display. Member of staff goes off to find it in the stock room. During the long wait for him to return I checked again online and, yes, the item was still showing as in stock at this store. Staff member returns. On display but not in stock. Showed him the current status page on their website, which I'm not sure he had even seen before. He then asked, 'Did you ring before coming?'

Returned home. Ordered the same item online from John Lewis (at the same price) just before 5:30pm on Saturday via the collect at your local Waitrose store service. Email arrived 10:30am on Sunday to say it had been delivered to the Chiswick High Road branch and was ready for collection.

Not hard to guess which company will get my business next time.

Entire Thread
TopicDate PostedPosted By
Fantastic service14/12/14 08:32:00 Andy Pease
   Re:Fantastic service14/12/14 08:48:00 Andy Pease
      Re:Re:Fantastic service14/12/14 09:47:00 Gordon McDonald
   Re:Fantastic service14/12/14 10:42:00 Gerry Tan
      Re:Re:Fantastic service14/12/14 11:10:00 Joe Conneely
   Re:Fantastic service14/12/14 11:51:00 Paul Hughes-Smith
   Re:Fantastic service14/12/14 15:36:00 V Killick
      Re:Re:Fantastic service14/12/14 18:12:00 Claire Moran
         Re:Re:Re:Fantastic service14/12/14 19:19:00 Andy Pease
            Re:Re:Re:Re:Fantastic service14/12/14 20:08:00 Kim Rugg
      Re:Re:Fantastic service14/12/14 22:16:00 Guy Lambert
         Re:Re:Re:Fantastic service14/12/14 22:24:00 Pete Mayes
            Re:Fantastic service15/12/14 07:56:00 Ian Wylie
         Re:Re:Re:Fantastic service15/12/14 08:11:00 Andy Pease
            Re:Re:Re:Re:Fantastic service15/12/14 09:38:00 Guy Lambert
            NHS service15/12/14 09:45:00 Angela Knight
               Re:NHS service15/12/14 12:27:00 Andy Pease
                  Re: Amazon15/12/14 12:29:00 Russell Pearson
                  Re:Re:NHS service15/12/14 13:40:00 Angela Knight
                     Re:Re:Re:NHS service15/12/14 15:14:00 Andy Pease
                        Re:Re:Re:Re:NHS service15/12/14 16:11:00 Angela Knight
                  Re:Re:NHS service15/12/14 15:28:00 Richard Jennings
                     Re:Re:Re:NHS service15/12/14 15:43:00 Andy Pease
                        Re:Re:Re:Re:NHS service15/12/14 16:12:00 Angela Knight
                           Re:Re:Re:Re:Re:NHS service15/12/14 16:41:00 Andy Pease

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