| Topic: | Re:Re:Re:Re:Re:Re:Call centres outside Chiswick ... and the UK! | |
| Posted by: | Jim Lawes | |
| Date/Time: | 29/04/05 01:11:00 |
| "What I want to know is what happens when Indian companies, having won all of these contracts, then turn around and say we want to get paid more?" Antonia: There will be middlemen and fixers along the trade route to India/Asia who will be able to keep prices steady..I'm sure. As soon as a Company or Region in India decides it wants to be paid too much more..other regions will be trained up and will take the contracts over. If anything I reckon prices for the service will get lower..as middlemen trawl the less costly labour markets in that country...or others If India becomes too expensive..maybe Nepal,or Pakistan,or Sri Lanka will take over..or South Africa etc etc. The cost difference between the UK and these Asian/Oriental places is colossal. And then there is China. Costs there may be only 5% or less (one-twentieth) of costs in the UK. A lot of businesses in the Uk are surviving well because of the never-ending lower prices that they can buy..in the Orient. And if savings need to be made..they can just cut out..or by-pass.. a couple of middlemen. When you felt sorry for those poor Hong-Kong waiters servicing you in the Borough's Chinese restaurants years ago....perhaps you had not realised that they had mobile phones in their back pocket for arranging contracts to import goods from China to London! In the UK warehouses are stuff full of large brown cartons packed with goods made in China. Its likely that India imports "cheap" goods from China too! Today, M&S Stores sell for £2.50 intricate greeting cards made in China..that would probably cost about £15 to make in the UK. In the UK, call centres |