| Topic: | Call centres outside Chiswick ... and the UK! | |
| Posted by: | Diccon Adams | |
| Date/Time: | 27/04/05 20:24:00 |
| Sorry, nothing to do with Chis specifically but affects us all ... I have a minor account problem with BT. My call ended up in India where I was told that I needed to call another number during working hours (well, in truth up to 8pm). My problem remains, the helpful Indian gentleman could not assist me ... so my question is: what is the point of such remote call centres? Please, may someone high in BT be reading this. Your multi choice service stinks. |