When I had trouble recently getting a refund from a courier company due to an overcharge I eventually resorted to putting the details of the story on their Facebook page. I got an almost immediate result with a direct message from someone from the company offering to sort it out and within a couple of days the refund followed. Worth a try?

Entire Thread

Topic	Date Posted	Posted By
Vodafone!	11/12/13 10:31:00	Bradley Cheek
Re:Vodafone!	11/12/13 10:38:00	Will Watson
Re:Re:Vodafone!	11/12/13 10:47:00	Gordon McDonald
Re:Vodafone!	11/12/13 10:50:00	Chris Martin
Re:Re:Vodafone!	11/12/13 11:37:00	Joe Conneely
Re:Re:Re:Vodafone!	11/12/13 16:16:00	Bradley Cheek
Re:Re:Re:Re:Vodafone!	11/12/13 16:23:00	Bradley Cheek
Re:Re:Re:Re:Re:Vodafone!	11/12/13 21:49:00	Sam Alexander
Re:Re:Re:Re:Re:Re:Vodafone!	12/12/13 08:11:00	Bradley Cheek
Re:Re:Re:Re:Re:Re:Re:Vodafone!	13/12/13 16:32:00	Charlotte Cappin
Re:Re:Re:Re:Re:Re:Re:Re:Vodafone!	13/12/13 18:45:00	Pete Mayes
Re:Re:Re:Re:Re:Re:Re:Re:Re:Vodafone!	13/12/13 18:53:00	Claudia Jachtmann
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Vodafone!	08/11/15 16:57:00	Richard Greenhough
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Vodafone!	08/11/15 17:01:00	Claudia Jachtmann
Re:Vodafone!	09/11/15 08:21:00	Sarah Sharp
Bump for Lou n/m	22/11/15 17:22:00	Richard Greenhough

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