| Topic: | Re:Re:Re:Bill's Restaurant DO distribute the service charge | |
| Posted by: | Richard Jennings | |
| Date/Time: | 28/08/15 16:47:00 |
| "when I leave a tip, I am leaving it for the waiter / waitress who dealt with me during my meal." But in Bill's, for example, you will probably get served by up to four people. The idea that the quality of the service depends solely on one waiter/waitress is a myth. Many of the comments about the company retaining the charge are from ex-employees who may have an agenda. The company's statement quoted in the Standard is quite clear: "Employees of Bill’s receive all of the optional service charge (after the deduction of relevant taxes imposed by HM Revenue & Customs). It does not go solely to the waiter in question but rather is distributed across the whole team within the restaurant. "In the company's opinion this is more equitable as it is the whole team's efforts that give rise to good service and a coherent team environment." |