| Topic: | Re:Re:Re:Re:Re:Re:Honest Burger | |
| Posted by: | Sonia Weston | |
| Date/Time: | 03/03/24 12:01:00 |
| If you ordered directly through HB and they decided to outsource the distribution/delivery through a 3rd party, your “contract” is with HB not with UE. You’re entirely correct it is HB to correct the error, and not your responsibility to have to negotiate with a 3rd party they selected to fulfil the order. Advice to cook your own burger at home is ridiculous. That’s not the point. If you ordered a £2000 sofa and they select a particular distribution company to deliver it to you and it gets lost in transit, who are you going to make the complaint with? |