| Topic: | Re:Bogus Virgin Media Staff – Knocking at the Door (Chiswick/Acton – Temple Road Area) | |
| Posted by: | Jean F Fernandez | |
| Date/Time: | 30/12/15 20:46:00 |
| We are also very annoyed at yet another price increase of £3.99 per month from February, and as mentioned, we are not actually getting anything else for that money! They brag about their broadband speed of 152GB in actual effect we are only getting about 33 to 40GB. This has been going on for over a year and their promises to improve the speed has come to nothing. One engineer turned up with a gadget with which he tested our computer and he said the signal is correct, we are getting the 152GB but our computer is old, and if we buy another computer with 8GB ram we should get this speed. Why don't they say this in the first place? We complained several times and do get a small price reduction for the poor broadband speed. The only thing they are good for is increasing their prices regularly. We will be complaining to them in the New Year. |