Perhaps the quality of service depends on the branch.  We were in a restaurant in Chichester, my husband wearing a pair of Clarks shoes at least a year old, but ones he wears infrequently. As he stood up, the soles of his shoes remained on the ground under the table and he was left just with the uppers on his feet. (Fortunately I could drive the car to the restaurant to pick him up).  I took the shoes back to Clarks without proof of purchase and they said that because they hadn't been worn often the adhesive had become brittle and they were obviously outside the guarantee.  However, in good faith they gave us vouchers for a large discount on a new pair of shoes for my husband and another voucher for me.

Entire Thread

Topic	Date Posted	Posted By
Shoddy Shoes from Clarks	02/12/15 11:28:00	Charles Carr-Jones
Re:Shoddy Shoes from Clarks	02/12/15 11:43:00	Christopher Bell
Re:Re:Shoddy Shoes from Clarks	02/12/15 13:03:00	Mark Talbot
Re:Re:Re:Shoddy Shoes from Clarks	02/12/15 13:16:00	Andy Pease
Re:Re:Re:Re:Shoddy Shoes from Clarks	02/12/15 13:33:00	Loraine Pemberton
Re:Re:Re:Re:Re:Shoddy Shoes from Clarks	02/12/15 13:52:00	Charles Carr-Jones
Re:Shoddy Shoes from Clarks	02/12/15 14:07:00	Sean Wales
Re:Re:Shoddy Shoes from Clarks	02/12/15 15:22:00	Julian Pavey
Re:Shoddy Shoes from Clarks	02/12/15 15:53:00	Elle Jones
Re:Re:Shoddy Shoes from Clarks	02/12/15 16:12:00	Julian Pavey
Re:Re:Re:Shoddy Shoes from Clarks	02/12/15 18:55:00	Micki Hawkes
Re:Re:Re:Re:Shoddy Shoes from Clarks	02/12/15 20:01:00	Maggie Dodge
Re:Re:Re:Re:Re:Shoddy Shoes from Clarks	03/12/15 05:56:00	Micki Hawkes
Re:Shoddy Shoes from Clarks	03/12/15 07:16:00	Maureen Yakoubi
Re:Re:Shoddy Shoes from Clarks	03/12/15 09:01:00	Barbara Robinson
Re:Re:Re:Shoddy Shoes from Clarks	03/12/15 09:54:00	Georgina Flint
Re:Re:Re:Re:Shoddy Shoes from Clarks	03/12/15 10:00:00	Stuart Kerr
Re:Re:Re:Shoddy Shoes from Clarks	03/12/15 11:56:00	Richard Greenhough

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