Iris If you can find the appropriate person, you can send them an email directly. The problem is that LBH will ignore you and your complaint. They are not in the slightest bit interested in dealing with residents or their views / complaints. If you decide to escalate your complaint to stage 2 or 3, you will enter the labyrinth of LBH complaints process where the legal department separates out your complaint into two or three different bits and allocates it to different departments. You will then be bounced between them until you give up and go away. It's a total waste of time, they are not interested.

Entire Thread

Topic	Date Posted	Posted By
Complaining to Hounslow	23/11/14 15:39:00	Iris Hill
Re:Complaining to Hounslow	23/11/14 16:33:00	Marjan Lee
Re:Complaining to Hounslow	23/11/14 19:52:00	Iris Hill
Re:Re:Complaining to Hounslow	24/11/14 08:26:00	Dan Murphy
Re:Re:Re:Complaining to Hounslow	24/11/14 09:09:00	Vanessa Smith
Re:Re:Re:Re:Complaining to Hounslow	24/11/14 09:15:00	Elizabeth Ross
Adding photos to a complaint to Hounslow	24/11/14 12:26:00	Andy Murray
Re:Re:Re:Re:Complaining to Hounslow	24/11/14 14:15:00	Ruth Mayorcas
Re:Re:Re:Re:Re:Complaining to Hounslow	24/11/14 15:34:00	Paul Pryce
Apps for complaining to Hounslow	24/11/14 15:44:00	Andy Murray
Re:Apps for complaining to Hounslow	25/11/14 10:24:00	Paul Pryce
Re:Re:Re:Re:Re:Complaining to Hounslow	24/11/14 17:51:00	Elizabeth Ross
Re:Complaining to Hounslow	25/11/14 11:47:00	Iris Hill

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