| Topic: | Re:Re:Re:Hounslow's Automated Phone System | |
| Posted by: | Julian Pavey | |
| Date/Time: | 19/12/11 16:42:00 |
| Tracey. I take your point. And it is good that they are reviewing system. My experience is a customer services that divert your call to the relevant department and nothing else. My question is this. Why just not release a list of phone numbers,cutting out the call divert from customer services which in return will give you more control over your call. Speaking to a human as in Customer services is Good.But they are only answering your call to divert. Not answering to help. Maybe i have got it all wrong and customer services really do help you above being a phone operator. |
| Topic | Date Posted | Posted By |
| Hounslow's Automated Phone System | 19/12/11 15:19:00 | Tracey Szwagrzak |
| Re:Hounslow's Automated Phone System | 19/12/11 15:52:00 | Julian Pavey |
| Re:Re:Hounslow's Automated Phone System | 19/12/11 15:59:00 | Tracey Szwagrzak |
| Re:Re:Re:Hounslow's Automated Phone System | 19/12/11 16:42:00 | Julian Pavey |
| Re:Re:Re:Re:Hounslow's Automated Phone System | 19/12/11 16:49:00 | Tracey Szwagrzak |
| Re:Re:Re:Re:Re:Hounslow's Automated Phone System | 19/12/11 16:53:00 | Seb Cornwall |
| Re:Re:Re:Re:Re:Re:Hounslow's Automated Phone System | 19/12/11 17:11:00 | Tracey Szwagrzak |