Thames Water’s biggest issue has been years of incompetence at managerial level. The inability to run a monopoly industry profitably in the wealthiest part of the country is staggering. A few years back TW’s subcontractors arrived jn our road at 9am on a Monday morning to undertake some repair works. They failed to notify residents in advance, despite it being a statutory requirement. They had diggers, temporary lights, fencing and all manner of plant on their trucks. A team of half a dozen workers were on site. A collapsed sewer we were told, eventually. For the next two days the workmen sat in their trucks, with not a single manhole lifted, hole dug or any semblance of work going on. Eventually, after some phone calls from me, a manager turned up on Wednesday lunchtime. One of the workers then went down into the sewer for a couple of minutes. On his reappearance the team promptly packed up their kit and left. I spoke to the manager - who had come all the way from Reading - and he told me nobody had ‘scoped out the job’ before the works order was put in. However, he reassured me that the cost of having a team sitting idle on-site for two and a half days was fine! What sort of business operates in that way? As it transpired the necessary work was nowhere near as complicated. A supposed two week job was done in a day. If that level of incompetence is replicated across the business it’s little wonder TW has become a basket case. The

Entire Thread

Topic	Date Posted	Posted By
GTECH Stadium light pollution	27/12/24 23:37:00	Jason McAleer
Re:GTECH Stadium light pollution	28/12/24 00:22:00	N V Brooks
Re:Re:GTECH Stadium light pollution	28/12/24 00:24:00	N V Brooks
Re:Re:Re:GTECH Stadium light pollution	28/12/24 20:48:00	Jason McAleer
Re:Re:Re:Re:GTECH Stadium light pollution	28/12/24 22:48:00	N V Brooks
Re:Re:Re:GTECH Stadium light pollution	28/12/24 23:09:00	Dick Greenleigh
Re:Re:Re:Re:GTECH Stadium light pollution	31/12/24 15:16:00	Sam Hearn
Re:Re:Re:Re:Re:GTECH Stadium light pollution	31/12/24 15:27:00	N V Brooks
Reply	06/01/25 09:51:00	Andrew OSullivan
Re:Reply	06/01/25 12:42:00	Andrew Jones
Reply	06/01/25 15:07:00	Andrew OSullivan
Re:Reply	06/01/25 15:14:00	N V Brooks
Reply	06/01/25 18:36:00	Andrew OSullivan
Re:Reply	06/01/25 19:56:00	N V Brooks
Reply	07/01/25 11:45:00	Andrew OSullivan
Re:Reply	07/01/25 11:49:00	N V Brooks
Reply	07/01/25 14:42:00	Andrew OSullivan
Re:Reply	07/01/25 15:23:00	Simon Hayes
Re:Re:Reply	07/01/25 21:59:00	peter king
Re:Re:Re:Reply	07/01/25 22:11:00	Brian Green

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