I few weeks' ago, I had a phone call from someone claiming to be from TalkTalk and stating that there was a problem with my broadband. He wanted to "fix" the problem online. I asked him if he knew my name and he did, but I still wasn't sure he was genuine. So I told him I wasn't having any problems and hung up. When I called TalkTalk to find out if it really was them, they said it was a scam. But the really worrying thing was the recorded message that I got from TalkTalk while holding for an operator. It referred to customer details being stolen from them! I wasn't aware of that, so it's probably how the scammer knew I was a TalkTalk customer. |