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Topic: Re:Re:Problems with Richer Sounds?
Posted by: Dan Murphy
Date/Time: 06/05/15 14:47:00

Really unusual for Richer Sounds. Julian Richer set this business up in (1979?) and it has always been seen as a model of customer service. I have been a customer since 1979 (their first London bridge store) and have never experienced anything short of superb service. I bought a new TV in the Chiswick branch last year and they were as good as ever.

Either there is a crossed wire, or someone was not paying attention in their training classroom. Speak to the manager and ask him kindly to sort this out, otherwise you will be speaking to Julian Richer to tell him his business model seems to have developed a nasty leak. I would be amazed if they didn't put things right very quickly.

Entire Thread
TopicDate PostedPosted By
Problems with Richer Sounds?06/05/15 14:12:00 Katrina Black
   Re:Problems with Richer Sounds?06/05/15 14:25:00 Julian Pavey
      Re:Re:Problems with Richer Sounds?06/05/15 14:47:00 Dan Murphy
         Re:Re:Re:Problems with Richer Sounds?06/05/15 15:20:00 Nigel Brooks
   Re:Problems with Richer Sounds?06/05/15 15:22:00 Richard Greenhough
   Re:Problems with Richer Sounds?06/05/15 16:14:00 Tracey Wessels
   Re:Problems with Richer Sounds?06/05/15 21:16:00 Katrina Black
      Re:Re:Problems with Richer Sounds?27/05/15 14:43:00 Katrina Black
         Re:Re:Re:Problems with Richer Sounds?27/05/15 15:02:00 Andrew Jones
         Re:Re:Re:Problems with Richer Sounds?27/05/15 17:12:00 Nigel Brooks

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