| Topic: | Re:Re:Re:Re:consumer advice desperately needed | |
| Posted by: | Susan Jacques | |
| Date/Time: | 02/12/14 09:19:00 |
| Thank you to all who offered advice. I e-mailed the CEO, also the Head of Customer services and just to make sure i put something on Twitter. John Lewis phoned within 2 hours and i have a dedicated Customer service adviser. Panasonic are coming Wednesday to change the door. I'll keep the Forum informed. Its now 9 weeks since we purchased this fridge, and i'm asking for substantial compensation for all the phone calls, e-mails etc we've had to make. Fingers crossed. (won't hold my breath). |
| Topic | Date Posted | Posted By |
| consumer advice desperately needed | 23/11/14 08:53:00 | Susan Jacques |
| Re:consumer advice desperately needed | 23/11/14 10:52:00 | Gerry Tan |
| Re:Re:consumer advice desperately needed | 23/11/14 10:55:00 | Maggie Dodge |
| Re:Re:Re:consumer advice desperately needed | 23/11/14 11:40:00 | Viv Griffiths |
| Re:consumer advice desperately needed | 23/11/14 11:59:00 | Nigel Brooks |
| Re:consumer advice desperately needed | 23/11/14 12:33:00 | Sam Alexander |
| Re:Re:consumer advice desperately needed | 23/11/14 12:56:00 | Julian Pavey |
| Re:Re:Re:consumer advice desperately needed | 23/11/14 20:25:00 | Andy Pease |
| Re:Re:Re:Re:consumer advice desperately needed | 02/12/14 09:19:00 | Susan Jacques |
| Re:Re:Re:Re:consumer advice desperately needed | 13/12/14 09:04:00 | Susan Jacques |
| Re:Re:Re:Re:Re:consumer advice desperately needed | 13/12/14 09:41:00 | Nigel Brooks |