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Topic: Re:Re:Re:Re:Re:Villa di Geggiano
Posted by: Marjan Lee
Date/Time: 02/11/14 09:58:00

We went last night.  The atmosphere and decor were nice and the food was good without being amazing. The problem we had was with the service.  We waited an hour before we were even able to order despite asking if we could multiple times.  This was followed up by the starters arriving before the bread and the bread being taken away before we'd finished followed by a lengthy wait to have our plates cleared when we did finish.  We had to wait ages again to have our desert orders taken and then 3 of the deserts arrived about 10 minutes before the final desert. Each time we called our waiter, he very charmingly smiled and said he'd be with us in just a minute and then never returned.  We'd catch him as he would leave another table and the process would be repeated!  There were a lot of serving staff but seemingly only one or two who could take orders.  The table next to us complained about their service and got the service charge taken off their bill although we didn't do that.  The whole time, everyone was very pleasant and kept apologising, stating that they'd only been open 7 days which I do understand will result in some difficulties.  At what stage would a restaurant have smoothed out these troubles I wonder?  I hope that they do succeed but they'll need to sort out their service quickly if they don't want to alienate customers...

Entire Thread
TopicDate PostedPosted By
Villa di Geggiano26/10/14 16:32:00 Mark Perry
   Re:Villa di Geggiano26/10/14 17:27:00 Julian Pavey
      Re:Re:Villa di Geggiano26/10/14 17:45:00 Claire Moran
         Re:Re:Re:Villa di Geggiano26/10/14 18:12:00 Terry Coyne
            Re:Re:Re:Re:Villa di Geggiano27/10/14 20:42:00 Geoff Hoddinott
               Re:Re:Re:Re:Re:Villa di Geggiano02/11/14 09:58:00 Marjan Lee
                  Re:Re:Re:Re:Re:Re:Villa di Geggiano02/11/14 10:44:00 Gordon McDonald
                     Re:Re:Re:Re:Re:Re:Re:Villa di Geggiano02/11/14 11:09:00 Marjan Lee
                        Re:Re:Re:Re:Re:Re:Re:Re:Villa di Geggiano02/11/14 12:33:00 Gerry Tan
                        Re:Re:Re:Re:Re:Re:Re:Re:Villa di Geggiano02/11/14 13:06:00 Birna Helgadottir
   Re:Villa di Geggiano02/11/14 10:58:00 Susan Kelly
      Re:Re:Villa di Geggiano02/11/14 14:15:00 Nick Jenkins
   Re:Villa di Geggiano02/11/14 20:08:00 Brendan McCarthy
      Re:Re:Villa di Geggiano02/11/14 20:34:00 Claire Moran
   Re:Villa di Geggiano - sample menu?03/11/14 11:02:00 Gerry Tan
      Re:Re:Villa di Geggiano - sample menu?03/11/14 12:43:00 Andy Rooney

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