Forum Message

Topic: SERCO parking permits
Posted by: Martin John Stewart
Date/Time: 24/06/15 11:36:00

I recently submitted a request for parking permit renewal(5th June), but unfortunately after sending several reminders they have not responded at all. They send auto acknowledgements of your mail and that's all you get. Frustratingly Hounslow council do not provide telephone numbers for SERCO, but do advise you to use their own feedback/complaints procedure to escalate the issue.

Funny enough, after speaking with a couple of parking wardens, I managed to find online a number for SERCO and after going round the houses for a while they kindly forwarded me back to, yes you guessed, Hounslow council.

I can't be the only person experiencing this issue, and I see this developing into a vicious circle whereby people can't renew their permits and are subsequently fined.

I would appreciate any advice on this topic.

Entire Thread
TopicDate PostedPosted By
SERCO parking permits24/06/15 11:36:00 Martin John Stewart
   Re:SERCO parking permits24/06/15 12:09:00 Mark Perry
   Re:SERCO parking permits24/06/15 12:15:00 Alex Thomas
      Re:Re:SERCO parking permits24/06/15 12:27:00 S Powell
         Re:Re:Re:SERCO parking permits24/06/15 13:34:00 Paul Fisher
            Re:Re:Re:Re:SERCO parking permits24/06/15 13:50:00 Jan Porter
               Re:Re:Re:Re:Re:SERCO parking permits24/06/15 14:20:00 Mark Perry
         Re:Re:Re:SERCO parking permits24/06/15 14:24:00 Martin John Stewart
            Re:Re:Re:Re:SERCO parking permits24/06/15 14:31:00 Martin John Stewart
               Re:Re:Re:Re:Re:SERCO parking permits24/06/15 15:52:00 Mark Perry
                  Re:Re:Re:Re:Re:Re:SERCO parking permits24/06/15 18:34:00 S Powell
                  Re:Re:Re:Re:Re:Re:SERCO parking permits24/06/15 18:35:00 S Powell
                     Re:Re:Re:Re:Re:Re:Re:SERCO parking permits25/06/15 10:23:00 Maggie Dodge
                        Re:Re:Re:Re:Re:Re:Re:Re:SERCO parking permits25/06/15 17:50:00 Anita Blake
                     Re:Re:Re:Re:Re:Re:Re:SERCO parking permits23/08/15 08:26:00 Pamela Smith
         Bump for  Jeff n/m30/07/15 22:35:00 Mark Perry
            Re:Bump for  Zareena n/m22/08/15 21:22:00 Mark Perry

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