This seems odd, if houses next door have availability there is certainly one of those green fibre optic distribution cabinets near you with spare capacity. The online checker for the address next door to me shows BT Infinity available with a download speed in the range 67Mb to 80Mb - when I last checked our Infinity download speed with a direct connection it was about 77Mb.
I would start an online order and see what happens. Doing it online makes you eligible for the Sainsbury vouchers, which you claim after installation. I found the process very user friendly, with plenty of progress update messages, equipment delivered on time, and installation engineers arrived on the day I chose for the afternoon slot I chose. When our Infinity was being installed a couple of years ago the BT engineer told me that it would be more reliable than our previous BT Broadband connection, and that is certainly the case - I can't recall a problem! |