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Topic: Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Water Meter
Posted by: Steve Taylor
Date/Time: 28/06/25 10:40:00

Due to the financial crisis at Thames Water the company has lost many staff including senior management. Reporting via OFWAT will be drawn out and tedious. It’s highly likely that the TW customer services person you spoke to was new or untrained. This is definitely a TW problem and they must resolve it so I would strongly suggest you speak to Thames Water again and insist they send an ‘engineer’ to fix your meter.

If they refuse, report the mater to the CCW
‘Consumer Council for Water is the statutory water watchdog body investigating complaints against the water and sewerage companies if a customer has tried and failed to resolve an issue with their water company directly.’

Entire Thread
TopicDate PostedPosted By
Water Meter27/06/25 13:35:00 James Petri
   Re:Water Meter27/06/25 14:00:00 Steve Taylor
   Re:Water Meter27/06/25 15:29:00 Andrew Jones
      Re:Re:Water Meter27/06/25 15:33:00 Julian Pavey
         Re:Re:Re:Water Meter27/06/25 17:43:00 James Petri
            Re:Re:Re:Re:Water Meter27/06/25 18:00:00 Andrew Jones
            Re:Re:Re:Re:Water Meter27/06/25 18:20:00 Mark Frost
               Re:Re:Re:Re:Re:Water Meter27/06/25 18:33:00 Andrew Jones
                  Re:Re:Re:Re:Re:Re:Water Meter27/06/25 18:42:00 Keith Iddon
                     Re:Re:Re:Re:Re:Re:Re:Water Meter27/06/25 20:55:00 James Petri
                        Re:Re:Re:Re:Re:Re:Re:Re:Water Meter27/06/25 21:01:00 Andrew Jones
                           Re:Re:Re:Re:Re:Re:Re:Re:Re:Water Meter27/06/25 21:16:00 James Petri
                              Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Water Meter27/06/25 21:56:00 Julian Pavey
                              Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Water Meter27/06/25 21:58:00 Janice Evans
                                 Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Water Meter27/06/25 22:06:00 Steve Taylor
                                    Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Water Meter27/06/25 22:28:00 Philippa Bond
                                       Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Water Meter28/06/25 00:59:00 Andrew Jones
                                          Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Water Meter28/06/25 07:55:00 James Petri
                                             Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Water Meter28/06/25 10:40:00 Steve Taylor
                                                Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Water Meter28/06/25 11:28:00 Keith Iddon
   Re:Water Meter28/06/25 11:29:00 Keith Iddon
      Re:Re:Water Meter28/06/25 12:42:00 James Petri
         Re:Re:Re:Water Meter28/06/25 13:26:00 Steve Taylor
            Re:Re:Re:Re:Water Meter28/06/25 22:22:00 James Petri
               Re:Re:Re:Re:Re:Water Meter29/06/25 12:22:00 Steve Taylor
                  Re:Re:Re:Re:Re:Re:Water Meter03/07/25 07:34:00 James Petri
                     Re:Re:Re:Re:Re:Re:Re:Water Meter03/07/25 08:31:00 Keith Iddon
   Reply03/07/25 18:42:00 Tania Bapuji

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