| Field Care Supervisor |
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| Join Our Caring Family at Walfinch Home Care Are you a compassionate and proactive leader who’s passionate about helping others? Do you have experience in social care and a flair for building positive relationships? If you answered “yes,” we’d love for you to join our team as a Field Care Supervisor. At Walfinch, we believe in the power of kindness, respect, and creating a supportive environment for both our clients and our team. Our goal is simple: to deliver high-quality, person-centered care that empowers our clients and enhances their quality of life. If this resonates with you, we invite you to become part of our incredible team. WHAT WE OFFER: - Competitive salary of up to £26,000 per year - Travel card covering Zones 1–3 - Pension scheme - Employee discount programme - Employee Assistance Programme, including counselling support - Fun company social events - Flexible working hours to suit your lifestyle - 22 days’ holiday plus bank holidays - Cycle-to-work scheme - Refer-a-friend bonus - Paid training opportunities, including NVQs - Laptop and company phone provided YOUR ROLE: As our Assistant Care Manager, you’ll be the heartbeat of the team. You’ll: - Supervise and support a team of dedicated Carers, ensuring they deliver safe, effective, and top-quality care. - Perform spot checks and assess Carer competencies to uphold quality standards. Monitor the performance of Carers through regular reviews, ensuring we adhere to company policies and consistently deliver excellence. - Assist with care planning updates to reflect changing client needs.Carry out regular reviews of individual services, changing needs, and inform the care management team of any updates needed. - Shadow and support new care workers to ensure their competence and confidence in delivering person-centred care. - Conduct on-site observations and evaluations of care worker practices to maintain high standards. - Assist in creating robust care plans by taking on some care duties, especially during complex or transitional cases. - Assist in interviewing new Carers and complete shadowing checklists to ensure effective onboarding. - Assist in managing medication and stock, assist with medication audits, and support notes audits for compliance. - Undertake ad-hoc administrative duties supporting the Care Manager with the needs of the business as required. - Attend business-related events such as socials, memory cafes, coffee mornings, job fairs, festivals, Thrive clubs, etc. - You’ll also need to be ready to cover emergency care visits when needed, ensuring continuity and peace of mind for our clients. ABOUT YOU: We’re looking for someone who: - Holds or is willing to work towards a social care qualification - Has a proven track record of building strong, positive relationships with clients and healthcare professionals - Has previous experience in the care sector Is confident in planning and organising workloads to ensure clients’ needs are met - Has the ability to lead, manage, and motivate a team of Carers while providing support, guidance, and training. - Looking for a step up in their career and looking to progress to a care management role WHAT MAKES YOU RIGHT FOR WALFINCH? We’re looking for superstars who embody our Thrive ethos and share our values: ✅ Possibility: We don’t see the final chapter; we see untapped potential. ✅ Progress: Whether small steps or giant leaps, we strive and evolve for the better. ✅ Perseverance: We keep going because the rewards are priceless. WHY CHOOSE WALFINCH? At Walfinch, you’ll be joining an award-winning team where your hard work will be recognised, your ideas will be heard, and your career will thrive. We don’t just care about our clients – we care about YOU. EVERYONE IS WELCOME HERE We are proud to be a culturally diverse, inclusive organisation that stands firmly against discrimination. Whether you're part of the LGBTQ+ community, from a different cultural background, or simply looking for a place where you’re treated with kindness and respect – you belong here. READY TO MAKE A DIFFERENCE? If you’re looking for more than just a job and want to work for a company that truly values its people, we’d love to hear from you. Apply today and become a key part of the Walfinch family, where we’re passionate about care, growth, and making every day better for those we serve. Job Types: Full-time, Permanent Pay: Up to £26,000.00 per year Benefits: - Company events - Company pension - Cycle to work scheme - Employee discount - Health & wellbeing programme - Referral programme - Work from home / Hybrid working Schedule: Monday to Friday, Weekend availability Experience: Domiciliary Home Care: 2 years (required) Language: Professional English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in London W6 0LH |
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