| Topic: | Re:Roofer beware! Don't use Craig Wright RoofingtheWrightWay | |
| Posted by: | James Hinchcliffe | |
| Date/Time: | 24/03/14 15:46:00 |
Unfortunately we fell into the same trap. We used Craig because he was the first to respond and promptly arrived and gave us a reasonable quote, and he had good feedback on this website. The job he did for us was over Xmas after a lot of rain and with water streaming down our wall, so we were in need of a quick repair and gave him the job. After the first day he left and said it was complete - then it started raining again that evening and the water started coming in again in exactly the same place. So we called up Craig and told him to come back and sort it out. He agreed to, said he would be round the next day and then he never showed (and wouldn't answer his phone). Eventually after several calls two days later he agreed to come again and again he didn't show. This happened SIX DAYS IN A ROW. Eventually we pestered him so much and threatened him via voicemail with taking legal action. This seemed to work and he came back and finished off the job, but only after we wasted our entire week off waiting for him each day, only for him not to show. Then unsurprisingly the guarantee we were supposed to get has never showed up. All in all, terrible service, and although (touch wood) our roof has not leaked since, it was only after spending hour after wasted hour chasing him up. And I have no faith that we have a long term fix. I have no idea how he got any positive reviews on this site - we chose him partly based on the great feedback on here. I can only assume it was fake. Steer well clear. |