Forum Message

Topic: Draft letter to M&S
Posted by: Jackie Elton
Date/Time: 10/03/11 10:29:00

Wow - quick work. I was told that they had been discontinued for four months.  Does this mean I don't need to send this?



"Yesterday a friend of mine who was staying with me, had lost her case and we needed to buy her some spare underwear - or to be more specific knickers.

Of course our first port of call was M&S Chiswick but we were informed that for the last few months these were no longer sold at the store. We then tried about 5 other places, who likewise did not sell them. I posted the issue on the ChiswickW4 forum and within less than 24 hours have attracted nearly 40 postings and more are still coming in.

http://www.chiswickw4.com/default.asp?section=community&app=forum/ShowMessage.asp?ID=649766&site=1

While some were inevitably humorous in content, the main points emerged:
- people do not want to go as far as Primark, M&S Hammersmith, and certainly not Westfield to get their knickers especially in emergencies.
- knickers are essentials and people need them. Well maybe not everybody, but most.
- there is one luxury shop in Chiswick which sells very expensive ones, but that is not what most people want.
- M&S are firmly associated in the public's mind with underwear and convenience- this association has been built up for over 100 years, so to alter this, comes as a major jolt to people.

I fully appreciate that there may have been some serious analysis in making the decision to make other use of your shelf space. I can understand that you don't want people to go to another supermarket to buy their favourite washing powder or catfood.

But by the same token the sale of essential items like underwear is what makes M&S unique and special and people rely on it. They may only buy the odd pair but it is what makes them decide to come to you rather than go elsewhere.

Please bring back some basic underwear for men and women.If you don't feel you can do this, then please make sure that this decision is properly publicised in the media so that people are aware of it, and so you can explain the fact and the reasons publicly. I am sure it would arouse a great deal of interest and debate."

Yours etc



Entire Thread
TopicDate PostedPosted By
Knickers in Chiswick09/03/11 14:13:00 Jackie Elton
   Re:Knickers in Chiswick09/03/11 14:15:00 Maureen Yakoubi
      Re:Re:Knickers in Chiswick09/03/11 14:28:00 Ana Herrera
         Re:Re:Re:Knickers in Chiswick09/03/11 14:35:00 Julian Pavey
            Re:Re:Re:Re:Knickers in Chiswick09/03/11 14:41:00 Tina Browne
               Re:Re:Re:Re:Re:Knickers in Chiswick09/03/11 14:57:00 Ana Herrera
                  Re:Re:Re:Re:Re:Re:Knickers in Chiswick09/03/11 15:02:00 Julian Pavey
                     What, no bobby osborne post on this thread?09/03/11 16:14:00 Robin Taylor
                        Re:What, no bobby osborne post on this thread?09/03/11 16:21:00 Delilah Hall
                           Re:Re:What, no bobby osborne post on this thread?09/03/11 16:27:00 bobby osborne
                              Re:Re:Re:What, no bobby osborne post on this thread?09/03/11 16:38:00 Susan Andersson
                              Re:Re:Re:What, no bobby osborne post on this thread?09/03/11 16:45:00 Delilah Hall
                                 Re:Re:Re:Re:What, no bobby osborne post on this thread?09/03/11 16:50:00 Rachael Spencer
                                 Re:Re:Re:Re:What, no bobby osborne post on this thread?09/03/11 16:54:00 Susan Andersson
                                    Re:Re:Re:Re:Re:What, no bobby osborne post on this thread?09/03/11 17:16:00 bobby osborne
                                       Re:Re:Re:Re:Re:Re:What, no bobby osborne post on this thread?09/03/11 17:21:00 Susan Andersson
                           Re:Re Knickers in a twist09/03/11 16:29:00 Kevin Mitchell
                              Re:Re:Re Knickers in a twist09/03/11 17:24:00 Delilah Hall
                  Re:Re:Re:Re:Re:Re:Knickers in Chiswick09/03/11 19:56:00 Jill Phillips
         Re:Re:Re:Knickers in Chiswick09/03/11 18:42:00 Vanessa Smith
   Re:Knickers in Chiswick09/03/11 17:31:00 Barbara Keeley
   Re:Knickers in Chiswick09/03/11 17:40:00 Lee Wiffen
      Re:Re:Knickers in Chiswick09/03/11 17:45:00 Gervase Harson
         Re:Re:Re:Knickers in Chiswick09/03/11 18:04:00 bobby osborne
      Re:Re:Knickers in Chiswick09/03/11 18:02:00 Delilah Hall
         Re:Re:Re:Knickers in Chiswick09/03/11 18:10:00 Stuart Kerr
   Re:Knickers in Chiswick09/03/11 18:12:00 Lee Wiffen
      Re:Re:Knickers in Chiswick09/03/11 18:13:00 Lee Wiffen
      Re:Re:Knickers in Chiswick09/03/11 18:26:00 bobby osborne
   Re:Knickers in Chiswick09/03/11 18:14:00 Marjan Lee
      Re:Re:Knickers in Chiswick09/03/11 18:22:00 Jackie Elton
         Re:Re:Re:Knickers in Chiswick09/03/11 18:27:00 Marjan Lee
            Re:Re:Re:Re:Knickers in Chiswick09/03/11 19:57:00 Jill Phillips
               Re:Re:Re:Re:Re:Knickers in Chiswick10/03/11 04:52:00 Ursula Benson
                  :Knickers in Chiswick10/03/11 07:27:00 Jackie Elton
                     Re::Knickers in Chiswick10/03/11 08:42:00 Colin Jordan
                        Re:Re::Knickers in Chiswick10/03/11 08:50:00 Jackie Elton
                           Knicker Exchange10/03/11 09:13:00 Roger Talbot
                              Re:Knicker Exchange10/03/11 09:54:00 bobby osborne
                                 Re:Re:Knicker Exchange10/03/11 11:43:00 Roger Talbot
                     Re::Knickers in Chiswick10/03/11 10:00:00 Ursula Benson
                        Re:Re::Knickers in Chiswick10/03/11 10:08:00 Delilah Hall
                           Re:Re:Re::Knickers in Chiswick10/03/11 10:14:00 Ursula Benson
                           Re:Re:Re::Knickers in Chiswick10/03/11 10:36:00 Ursula Benson
   Re:Knickers in Chiswick10/03/11 10:27:00 Ursula Benson
      Draft letter to M&S10/03/11 10:29:00 Jackie Elton
         Re:Draft letter to M&S10/03/11 10:33:00 Delilah Hall
            Topical Thursday Funny 10/03/11 10:57:00 Penny Flood
         Re:Draft letter to M&S10/03/11 10:39:00 Lee Wiffen
            Re:Re:Draft letter to M&S10/03/11 10:47:00 Malcolm Peltu
            Re:Re:Draft letter to M&S10/03/11 10:48:00 bobby osborne
               Re:Re:Re:Draft letter to M&S10/03/11 11:08:00 David Roberts
            Re:Re:Draft letter to M&S10/03/11 11:04:00 Ursula Benson
            Re:Re:Draft letter to M&S10/03/11 11:37:00 Ursula Benson
   Re:Knickers in Chiswick10/03/11 13:59:00 Duncan McKean
      Re:Re:Knickers in Chiswick10/03/11 14:08:00 bobby osborne
         Re:Re:Re:Knickers in Chiswick10/03/11 14:31:00 Jill Phillips
            Re:Re:Re:Re:Knickers in Chiswick10/03/11 18:40:00 Ursula Benson
               Re:Re:Re:Re:Re:Knickers in Chiswick10/03/11 18:44:00 Jill Phillips
      Re:Re:Knickers in Chiswick10/03/11 19:21:00 Delilah Hall
         Re:Re:Re:Knickers in Chiswick...Ps10/03/11 19:24:00 Delilah Hall
            Re:Re:Re:Re:Knickers in Chiswick...Ps10/03/11 20:14:00 bobby osborne
            Re:Re:Re:Re:Knickers in Chiswick...Ps10/03/11 20:36:00 Jill Phillips
               Re:Re:Re:Re:Re:Knickers in Chiswick...Ps10/03/11 20:46:00 Ursula Benson
                  Re:Re:Re:Re:Re:Re:Knickers in Chiswick...Ps10/03/11 21:06:00 Delilah Hall
                     Knickers v Steel Toe-Capped Boots!10/03/11 22:39:00 Delilah Hall
                        Re:Knickers v Steel Toe-Capped Boots!11/03/11 13:15:00 Ursula Benson
                           Duncan..come out of your box and be counted!11/03/11 13:26:00 Delilah Hall
                              Re:Duncan..come out of your box and be counted!11/03/11 13:29:00 Ursula Benson
                              Re:Duncan..come out of your box and be counted!11/03/11 13:30:00 Ursula Benson
                                 Re:Re:Duncan..come out of your box and be counted!11/03/11 13:37:00 Delilah Hall
                           Re:Re:Knickers v Steel Toe-Capped Boots!11/03/11 13:31:00 Julian Pavey
                              Re:Re:Re:Knickers v Steel Toe-Capped Boots!11/03/11 13:34:00 Ursula Benson
                                 Re:Re:Re:Re:Knickers v Steel Toe-Capped Boots!11/03/11 13:41:00 Michael Brown
                                    Re:Re:Re:Re:Re:Knickers v Steel Toe-Capped Boots!11/03/11 13:53:00 Ursula Benson
                                       Re:Re:Re:Re:Re:Re:Knickers v Steel Toe-Capped Boots!11/03/11 13:56:00 bobby osborne
                                          Re:Re:Re:Re:Re:Re:Re:Knickers v Steel Toe-Capped Boots!11/03/11 13:58:00 Ursula Benson
   Re:Knickers in Chiswick14/03/11 09:40:00 Wendy Fenemore
      No reply from M&s14/03/11 09:44:00 Jackie Elton

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