|I asked today when I phoned the wheelie bin number whether phone calls were recorded and was told straight away 'Yes'. I said that I thought that a message about that at the beginning of the call should make that clear and was told that had I gone through the switchboard then I would no doubt have had that message. I said that the number of the switchboard is not the number given to phone on the wheelie bin letters. He said ...|
If phone calls to the Council and other bodies are being recorded, shouldn't one be told of the fact at the start of the conversation? I am wondering about the legality of this. Does anybody know?