|I was on the 08:44 yesterday. Although the guard kept apologising for the lack of air conditioning, I found it pleasantly cool in my carriage - at least as far as Clapham Junction, where I disembarked. He also said that the train was going to be taken out of service after it had completed its journey so the fault could be fixed. I suspect this set may have been scheduled to run the 18:37, and as it was away being fixed, they had to provide an alternative set. |
Anyway, what would you have had them do ? Cancel the 08:44 completely as soon as the fault became apparent ? Cancel the 18:37 as there was no ten-car set available ?