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Topic: Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre
Posted by: Adrian Irving
Date/Time: 27/01/15 10:16:00

‘but I will say that the gardener in question does not have a belligerent bone in his body and it is not our way to be rude to anyone.

When I think about Wheelers response I can see why Amanda is upset. Effectively what they are saying….”it can’t be our fault guv, we are all lovely people here.” Maybe they are, usually, but I bet a pound to a penny they took this stance when dealing with Amanda.

Everyone has a belligerent bone in their body hiding somewhere.  As an extreme example, we employed a guy to work for us, he was with us for years ,you couldn’t meet a nicer bloke. He is now serving time for murder.

If I was writing a post defending my companies reputation it certainly would not be the one above.
I would say something along the lines;

We are sorry to hear that  Amanda was upset by the response she felt she got from her recent complaint. Clearly we want to resolve the situation in the best possible way and we will be contacting Amanda to this end.
We are proud of our reputation for friendly & efficient service and readers can rest assured of our continued high standards etc.

To be blunt the gardener in question must be a bit of a dope……”your neighbour told me to do it!” I ask you, true or not he/she should have politely told said neighbour it’s company rules not to touch anything beyond the customer boundaries.

Entire Thread
TopicDate PostedPosted By
Wheelers Garden Centre23/01/15 15:53:00 Amanda Lees
   Re:Wheelers Garden Centre23/01/15 21:20:00 Claire Green
   Re:Wheelers Garden Centre24/01/15 08:16:00 Anna Beck
      Re:Re:Wheelers Garden Centre24/01/15 08:46:00 Elizabeth Ross
         Re:Re:Re:Wheelers Garden Centre24/01/15 09:21:00 Stuart Kerr
            Re:Re:Re:Re:Wheelers Garden Centre24/01/15 10:02:00 Helen Whitman
               Re:Re:Re:Re:Re:Wheelers Garden Centre24/01/15 11:23:00 Julian Pavey
                  Re:Re:Re:Re:Re:Re:Wheelers Garden Centre24/01/15 11:30:00 Russell Pearson
                  Re:Re:Re:Re:Re:Re:Wheelers Garden Centre24/01/15 12:21:00 Robert Fish
                     Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre24/01/15 12:50:00 Stuart Kerr
                        Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre26/01/15 16:40:00 Jason Wheeler
                           Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre26/01/15 17:05:00 Brian Coyle
                              Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre26/01/15 17:32:00 Robert Fish
                           Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 10:16:00 Adrian Irving
   Re:Wheelers Garden Centre26/01/15 17:16:00 Adrian Irving
      Re:Re:Wheelers Garden Centre26/01/15 17:37:00 Elizabeth Ross
         Re:Re:Re:Wheelers Garden Centre26/01/15 17:44:00 Adrian Irving
         Re:Re:Re:Wheelers Garden Centre26/01/15 17:47:00 Robert Fish
            Re:Re:Re:Re:Wheelers Garden Centre26/01/15 21:40:00 Maggie Dodge
               Re:Re:Re:Re:Re:Wheelers Garden Centre26/01/15 22:16:00 Julian Pavey
                  Re:Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 06:29:00 Micki Hawkes
                     Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 09:30:00 Richard Greenhough
                        Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 10:45:00 Adam Beamish
                           Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 10:51:00 Anna Beck
                           Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 11:43:00 Robert Fish
   Re:Wheelers Garden Centre27/01/15 11:06:00 William Luckman
      Re:Re:Wheelers Garden Centre27/01/15 19:46:00 Maggie Dodge
         Re:Re:Re:Wheelers Garden Centre27/01/15 21:41:00 Pete Mayes
            Re:Re:Re:Re:Wheelers Garden Centre27/01/15 22:45:00 Adam Beamish
               Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 22:55:00 Micki Hawkes
               Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 22:55:00 Pete Mayes
                  Re:Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 23:04:00 Adam Beamish
                     Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 23:13:00 Julian Pavey
                        Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre27/01/15 23:30:00 Adam Beamish
                           Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 05:55:00 Micki Hawkes
                              Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 06:17:00 Philippa Bond
                                 Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 08:15:00 Adam Beamish
                                    Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 08:26:00 Adam Beamish
                                       Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 10:05:00 Adrian Irving
                                          Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 10:17:00 Adam Beamish
                                             Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 10:22:00 Philippa Bond
                                             Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 11:12:00 Adrian Irving
                                                Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 13:26:00 Adam Beamish
                                                   Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 13:50:00 Adrian Irving
                                          Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 10:23:00 Adrian Irving
                                             Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 10:31:00 Elizabeth Ross
                                                Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Wheelers Garden Centre28/01/15 12:22:00 Adrian Irving
                                             Re:Wheelers Garden Centre28/01/15 10:55:00 Philippa Bond
                                                Re:Re:Wheelers Garden Centre28/01/15 11:16:00 Adrian Irving
                                                   Re:Re:Re:Wheelers Garden Centre28/01/15 12:27:00 Philippa Bond
                                                Re:Re:Wheelers Garden Centre28/01/15 11:20:00 Cindy Carloss

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