Topic: | Re:LBH want to listen to YOU! | |
Posted by: | Peter John | |
Date/Time: | 23/09/14 15:15:00 |
Do LBH really want to listen to us? How about hiring more phone "operators" so that people don't spend half an hour on hold every time they call for a routine inquiry? "I'm sorry, but all our operators are busy. Your position in the queue is ..." must be near the top of the scream-inducing phone messages. |